Q: There is an item I am trying to locate. How can DreamKitty.com assist me with this?

A: If you have a picture and/or manufacturer’s number, please send it to us via e-mail or fax and we will consider adding this product to our family in the future.

Q: I am a very big fan of Hello Kitty and friends. Where can I learn more about these adorable characters?

A: DreamKitty aims to bring the latest Hello Kitty and friends news and products from Japan. If you are interested in learning more about Hello Kitty, Tare Panda, THE DOG, Mashimaro, Kogepan, Nohohon or Mashimaro please visit their character pages. Also, browse through all our fantastic categories and discover the latest and cutest Japanese toys available.

Q: Can you please inform me when DreamKitty.com gets in new products?

A: Please subscribe to the DreamKitty.com e-mail club on our homepage at www.dreamkitty.com and you will be kept up to date of all the new arrivals with our newsletter DreamNews.

Q: How do I purchase gift certificates from your store?

A: To purchase a gift certificate from our web site, please visit the gift certificate section of our store. Choose the amount that you would like to give as a gift, and add it to your basket. Click on Checkout, and sign-in to your account if you have not yet done so. When you get to shipping method, choose $0 for E-mail Delivery. Enter your payment method and finish the order process. Once your order is received by our Order department, we will send an e-mail to the person you entered in the Ship To department. They will receive a code to use to redeem the amount you purchased, however they will NOT receive any paper certificated by mail. This is an E-MAIL DELIVERY only item.

Q: How do I find out more about each product?

A: Each product description includes a general description of the product, size, weight and price.

Q: Does DreamKitty have any retail store locations?

A: At this time, Dream Kitty does not have any retail store locations.